Acknowledgement of risk
Sport involves risk of injury. By booking with Troko, you accept that participation in cricket nets, swimming, racquet sports, or any facility-hosted activity carries inherent physical risk.
Medical fitness
You confirm the participant is medically fit to undertake the chosen sport. If you are uncertain, consult a physician before play. Disclose any pre-existing condition to the head coach on arrival.
Release of liability
You release Troko, the facility operator, its coaches, and its staff from liability for injury sustained during normal play, except in cases of gross negligence as defined under Indian law.
Minors & guardians
For participants under 18, the named guardian assumes responsibility for supervision around — but not on — the playing area. Guardians must remain on premises during the session.
Equipment
You agree to use only equipment in good condition. Troko provides a checklist per sport. Operator reserves the right to refuse damaged equipment.
Conduct
Operators reserve the right to remove any participant for misconduct, intoxication, or behaviour that endangers others. No refund applies in such cases.
Photography
CCTV runs on-premises for safety. Marketing photography requires opt-in via the operator dashboard.
Cancellation
Free cancellation up to 4 hours before slot. After 4 hours, 50% credit. After slot start, no refund. Wallet credits are non-transferable and expire 12 months from issue.
Jurisdiction
These terms are governed by the laws of the Republic of India. Disputes are subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.
v1 · Effective Apr 27, 2026 · Indian Sports Facility Act compliant